Jul 13, 2018
2 min read
The FBI’s Behavioural Change Stairway Model
Keen to become a better negotiator? Then follow this 5-step approach.
How does an FBI hostage negotiator get a terrorist to change their mind?
It’s a good question.
After many years of real world experience, the FBI’s hostage negotiation unit developed a five step approach called the Behavioural Change Stairway Model.
